What Our Customers Have Said About Us
It is very unusual in today’s world when someone establishes the highest expectations and then exceeds them. However, you and all of your associates definitely delivered on your commitment to make our week in Augusta “a most memorable experience for all your guests.” Your attention to detail, from the first day I met you until we boarded our plane on Sunday evening, was outstanding. You anticipated every need and then delivered upon it with great care. Armstrong World Industries, Inc.
I want to take this opportunity to thank you very much for an outstanding week at the Masters Golf Tournament. Your entire team did an excellent job of helping us entertain our customers. The housing accommodations were first class and the travel staff was top notch. As you know, the little details are what make a trip like this a success. It was a very pleasurable week for me knowing that you and the rest of your associates had things totally under control. Our customers are wined and dined frequently at various events across the country. I think it should be noted that without fail, every one of them said this was the finest trip they have ever experienced! Diversified Brands, A Sherwin-Williams Company
The home was amazing. Everything we could possibly want was there. Matt and Scott, Susan’s travel staff, were equally impressive. They did a great job making us feel comfortable and welcome. The chef did a great job with the food. Overall, I think expectations were exceeded. GE Money
The extremely professional manner in which you presented this event exceeded everyone’s expectations. The houses we stayed in were truly magnificent. Most of all, our clients raved about the trip. Many of them told us this was a “once in a lifetime experience.” I truly appreciate your hard work and dedication. Integrated Loan Services
Thank you for making The Masters the most enjoyable event that I have experienced in my many years of customer business entertainment. The comments from the top executives from our key customers echoed my feelings. They all had a wonderful time and from PPG’s standpoint, it was a very effective form of business entertainment. The accommodations in those luxurious homes combined with the excellently catered meals provided a great atmosphere to enhance our customer relationships. PPG Industries, Inc.
Congratulations to you and your staff for executing an outstanding event for our major customers at The Masters Golf Tournament. The attention to detail, the enthusiasm of your staff, and the event itself were truly memorable. It is not very often that people actually execute as they say they are going to during the negotiation process. In this case, Susan, you clearly exceeded our expectations. Fort James Corporation
You did it again! You made me a real winner by serving up yet another flawless experience at The Masters. From the moment my guests and I arrived in Augusta, we were escorted by your highly service-oriented staff that catered to our every need. The accommodations, logistics, food and the hospitality of your staff were first-rate, as always. My guests were most appreciative and grateful for the unique experience. Bayer Consumer Care
I was totally impressed with your homes, your style of entertaining, the quality of accommodations, five-star catering liaisons, your organization and your employees. Have I forgotten anything? I certainly hope not, but just know that in every detail, I saw quality and assurance of satisfaction.Eastman Chemical Company
I would like to share with you some of the excellent feedback from our guests. They were delighted with the entire venue, the accommodations, the food, the hospitality, and the attentiveness from you and your staff. Gwen, your Trip Director, did a terrific job. Our clients’ experience at the Masters was exceptional. Your attention to detail insured everything ran smoothly, in fact, I don’t think it could have been managed more professionally.Sonepar USA
I would like to thank you for an awesome job! Our dealers and staff ALL said you and your team did an excellent job. They were very pleased with the cuisine, transportation, friendliness and accommodating staff. I just returned from a meeting with some of the dealers that attended and they could not stop talking about the trip. Thank you, and please relay this note to your entire team that hosted us in Augusta. They were GREAT! Pioneer Electronics
Thank you! The reviews after The Masters have been incredible. All of our folks truly enjoyed the experience from the minute they landed to the minute they went back home. The comments were great about the accommodations, service and food. You run a wonderful operation. Congratulations and hope to do business with you again. General Reinsurance